I rarely leave reviews, but I felt truly compelled to share my experience with Hartnell Mini Storage in Redding, CA because it has been exceptional from start to finish. If you’re looking for a safe, clean, and professionally managed storage facility — look no further. This place is hands down the best in the area. From the moment I walked in, I was greeted with genuine warmth and professionalism by Andrew and John, the facility’s amazing managers. They are not only courteous and knowledgeable but also go above and beyond to ensure their customers feel respected, informed, and comfortable. They took the time to walk me through the unit options, helped me choose the right size, and made the entire sign-up process seamless and stress-free. The facility itself is spotless and very well maintained. I was impressed by the high level of security, including surveillance cameras and gated access, which gave me real peace of mind knowing my belongings were in good hands. The units are easily accessible, even for larger vehicles, and everything is clearly marked and organized. What really sets this place apart, though, is the customer service. Andrew and John treated me not just like a customer, but like a valued guest. They remembered my name, checked in to make sure I had everything I needed, and even offered helpful tips for moving and storage. That kind of personal touch is rare these days, and it truly made a difference. I highly recommend Hartnell Mini Storage to anyone in need of short-term or long-term storage. You won’t find a better combination of professionalism, cleanliness, affordability, and genuine care anywhere else in Redding. Huge thanks again to Andrew and John — you both are the reason this place deserves every bit of this 5-star rating!

Everyone is super nice. Property is clean and well lit. Unit was perfect for my needs. Prices came in under other facilities’ prices. Easy sign up, easy move out. Very helpful staff! Andrew was amazing!! Will definitely go back if I ever need to rent another unit 😁

My husband and I had needed a space to store our personal items. On this day we were scrambling to catch a flight and needed some things moved plus stored since we recently moved. We called another local storage place we utilized last year and they were closed sharp at 5pm with no except of waiting until we made it into town. We googled and found a list of options including Hartnell Mini. We picked them right away because they were advertised as opened until 5:30pm. We got connected with Andy whom provided us with helpful information about our options. Not only was he helpful but he was super accommodating and understanding given our situation. We understand they close at 5:30pm but he made sure we were taken care of. By this I mean he had plans later in the evening but stay to wait until we got there. He even made the process easier for us by offering the idea to start the process over the phone with us so that when we got there we could easily check in and be on our way. We appreciate this “going over the top” service for us so much. Not alot of businesses will care for what you have going on during the day or week. But Andrew was there for us and this matters. Thank you so much for the kind service!